Maintenance · Add-on for Intelligence

Service a machine on the hours it has run.

A calendar does not know that one treadmill ran five times the hours of the one beside it. Where cameras count usage, the schedule does, and every job that gets done is written down.

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Service schedule
2
Overdue
5
Due soon
38
On track
Treadmill 3Lubrication
Overdue
520 h of 500 h used
Leg press 1Inspection
Due soon
Due in 9 days
Cross trainer 2Cleaning
On track
180 h of 400 h used

Usage means the hours a machine was occupied, counted from the same camera data as Clarity. Sites without cameras run on the calendar alone.

Why it matters

A calendar is the wrong clock for a gym floor.

Machines in the same room wear out at completely different rates, and a date based schedule treats them as if they did not.

The busy machines get too little

The treadmill by the window can run several times the hours of the one at the back, and it is the one that breaks. Both were serviced on the same date, so neither schedule was wrong on paper.

The quiet ones get too much

Service hours go into machines that have barely moved since the last visit, which is time and parts money spent to keep a schedule rather than a gym.

Nobody can say what was done

Without a log, a machine's history lives in one person's memory. When they are away, or gone, the next decision about that machine is a guess.

How it works

Set the rules once, then work from the list.

1

Intervals per category

Set an interval once for a category, say every treadmill, and every machine in it inherits the rule. Where a single machine needs its own, give it an override.

2

Counted every night

Each night the rules are recomputed against days elapsed and hours used. Whichever comes first decides, so a busy machine reaches its service sooner.

3

Overdue at the top

Every machine sits in one of three states, overdue, due soon or on track, counted per site. The list is the work order, filterable down to what needs attention.

4

Log the job, close the loop

Record what was done, how long it took, what the parts cost and what state the machine is in afterwards. The next interval starts from that entry.

What counts as service

Six kinds of work, each on its own interval.

A machine can be due for a clean and still be on track for its overhaul, so each type is tracked separately rather than as one date per machine.

CLN
Cleaning
The short cycle, and usually the one members notice.
INS
Inspection
A look over the machine before something becomes a fault.
LUB
Lubrication
The one most tied to hours run rather than to dates.
ADJ
Adjustment
Belts, tension and calibration back to where they belong.
REP
Repair
The fix, logged with the parts it took and what they cost.
OVH
Overhaul
The long cycle that decides whether a machine gets another year.
In the app

A record per machine, and a count per site.

Calendar and usage together

Each rule can carry an interval in days, in hours of use, or both. Where a site has no cameras the calendar runs alone, and nothing breaks.

Rules that inherit

Set an interval on a category, a model or one machine. The most specific rule wins, so a fleet is configured once rather than machine by machine.

Cost on the record

Duration and parts cost on every entry, which turns maintenance from an unexamined expense into a number per machine.

History per machine

Every job on one machine in one place, with who did it and what state it was left in. The basis for repairing again or replacing.

Counts per site

Overdue, due soon and on track counted for each location, so a chain sees which gym is falling behind before a member does.

Faults from the floor

With Touchpoint on your machines, a member's fault report reaches the same people who keep the schedule.

Getting started

Switched on per gym, with your equipment already in it.

Your machines are already registered in GymPlus, so the schedule starts from the fleet you have rather than from an empty spreadsheet.

Turned on per location, no new hardware and no visit
Starts from manufacturer intervals, adjusted to your own
Usage hours come from Clarity where a site has cameras
Add-on for the Intelligence licence, purchased separately. One time onboarding fee 390 €

Stop spending maintenance money on the wrong machines.

We will take one of your sites, put your fleet on the schedule, and show you what the first month would look like.

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