Touchpoint · Add-on for Intelligence

Scan the sticker, master the machine.

A sticker on each machine opens that machine's own instructions on the member's phone. No app, no sign-up, and nobody has to wait for a staff member to be free.

Break games on a machine's Touchpoint page A machine's Touchpoint page on a phone, showing how to use it and which machines to use instead

The members most likely to leave are the ones who do not know what to do.

Churn is the number that decides a gym's year, and it is at its worst in the first weeks of a membership. These figures come from peer reviewed studies and published company data, not from us.

Problem
1/3

Of a gym's members churn per year on average. The international median retention rate is 66.4 %.

Health & Fitness Association 2025, data from 17 000+ facilities
Problem
63 %

Of new members stop training within their first three months, when uncertainty about the equipment is highest.

Journal of Science and Medicine in Sport 2016
What helps
+14 %

Day 7 retention when a streak is on the line. The first weeks are exactly where new members drop, and where a reason to come back matters most.

Duolingo, published A/B tests
What helps
+920

Steps a day added by competition mechanics, the only design in the trial still working at follow up.

JAMA Internal Medicine 2019, STEP UP trial

Four seconds from a phone camera to the right answer.

1

A sticker on the machine

Each machine gets a numbered sticker, printed for your gym once the numbering is set. The number is a fixed slot, so swapping the machine does not mean reprinting.

2

The member scans it

The QR code opens in the phone's browser. No download, no account, nothing to remember, and the page is in the member's own language.

3

That machine explains itself

How the movement is performed, which muscles it works, and which free machines do the same job when this one is taken.

4

Reasons to come back

Break games make the rest between sets its own small win, and members log their results on the machine's page. The habit forms in the first weeks, exactly when most give up.

The how-to videos, as members see them.

Every machine's page opens with a clear, looping demonstration. These four are straight from the service.

Hack squat
Barbell squat
Dips
Preacher curl
Instruction videos for over 2 500 exercises come with the service, so every machine on your floor is covered from day one.
Any machine's video can be swapped for your own, a YouTube link is enough.

The video shows the movement. The AI PT explains it.

Under every video, the AI Personal Trainer writes that machine's own coaching notes: what you will feel it in, how to do it right, and why it is worth doing. In the member's own language, for every machine on the floor.

Coach's tip · Barbell squat
You'll feel it in

Front thighs, glutes, hamstrings and core.

How to do it right

Rest the bar on your shoulders with feet hip-width. Sit back into the squat, knees tracking your toes and chest tall.

Why it's worth it

The squat strengthens your whole lower body and helps with stairs and lifting.

Everything tied to the machine in front of them.

How to use it

The movement shown for that exact machine, with the muscles it works. The thing a new member would otherwise ask a stranger about, or skip.

Alternatives when it is busy

Free machines in the same training category, so a queue turns into a different exercise instead of a shorter workout.

Report a fault

One button, filled in while the member is standing at the machine. Faults reach staff, plain feedback is collected for review.

Break games

Short games for the rest between sets, which give a member a reason to stay at the machine rather than drift out early.

Floor plan at the entrance

A sticker by the door opens the gym's own floor plan with every machine on it, so a first visit does not start with a lap of the building.

Nothing to sign up for

No name, no email and no phone number. Anyone who can point a camera at a sticker is already in.

A game for members. A record for you.

Every scan is a signal you did not have before: which machines members look up, which ones they walk away from, and which ones are quietly broken.

Book a demo
What lands in your view
Faults, the day they happen
Reported by the member who found the machine, not by the third one to complain about it.
Feedback in one place
Comments attached to a machine or to the gym, counted rather than remembered.
What members look up
Scans per machine show which equipment members are unsure about, and which is worth more of your floor.
Stickers that outlive machines
A number points at a machine, not the other way round. Replace the machine and point the number at the new one.
Coming soon

Gym Season. Members compete, your gym wins.

A monthly activity competition built on the same stickers, nothing to install for anyone. Visits, trying new machines and break games earn points, and every season ends in a prize draw.

Three leaderboards. Your gym's own top 10, a gym against gym league counted per member, and a national list.
Prizes drawn fairly. Everyone past the season's point bar joins the draw, so a beginner has a real chance against the regulars.
Honours that stick. Medals and a Hall of Fame for members, a league trophy on the winning gym's Touchpoint page.
Rolling on the gym's TV: season standings, the gym league, weekly challenges and the prize draw.

Stickers on the machines, and that is the install.

Touchpoint is switched on per gym. There is no new hardware, no cabling and no visit needed, and it works whether or not your site has cameras.

We number your machines and print the stickers for your gym
Your staff place them, which takes an afternoon
Turned on remotely, per gym, with no downtime
Add-on for the Intelligence licence, purchased separately. One time onboarding fee 390 €
A numbered Touchpoint sticker with its QR code

Put the instructions where the member is standing.

We will walk one of your sites through it and tell you where the stickers earn their place first.