A sticker on each machine opens that machine's own instructions on the member's phone. No app, no sign-up, and nobody has to wait for a staff member to be free.
Churn is the number that decides a gym's year, and it is at its worst in the first weeks of a membership. These figures come from peer reviewed studies and published company data, not from us.
Of a gym's members churn per year on average. The international median retention rate is 66.4 %.
Of new members stop training within their first three months, when uncertainty about the equipment is highest.
Day 7 retention when a streak is on the line. The first weeks are exactly where new members drop, and where a reason to come back matters most.
Steps a day added by competition mechanics, the only design in the trial still working at follow up.
Each machine gets a numbered sticker, printed for your gym once the numbering is set. The number is a fixed slot, so swapping the machine does not mean reprinting.
The QR code opens in the phone's browser. No download, no account, nothing to remember, and the page is in the member's own language.
How the movement is performed, which muscles it works, and which free machines do the same job when this one is taken.
Break games make the rest between sets its own small win, and members log their results on the machine's page. The habit forms in the first weeks, exactly when most give up.
Every machine's page opens with a clear, looping demonstration. These four are straight from the service.
Under every video, the AI Personal Trainer writes that machine's own coaching notes: what you will feel it in, how to do it right, and why it is worth doing. In the member's own language, for every machine on the floor.
Front thighs, glutes, hamstrings and core.
Rest the bar on your shoulders with feet hip-width. Sit back into the squat, knees tracking your toes and chest tall.
The squat strengthens your whole lower body and helps with stairs and lifting.
The movement shown for that exact machine, with the muscles it works. The thing a new member would otherwise ask a stranger about, or skip.
Free machines in the same training category, so a queue turns into a different exercise instead of a shorter workout.
One button, filled in while the member is standing at the machine. Faults reach staff, plain feedback is collected for review.
Short games for the rest between sets, which give a member a reason to stay at the machine rather than drift out early.
A sticker by the door opens the gym's own floor plan with every machine on it, so a first visit does not start with a lap of the building.
No name, no email and no phone number. Anyone who can point a camera at a sticker is already in.
Every scan is a signal you did not have before: which machines members look up, which ones they walk away from, and which ones are quietly broken.
Book a demoA monthly activity competition built on the same stickers, nothing to install for anyone. Visits, trying new machines and break games earn points, and every season ends in a prize draw.
Touchpoint is switched on per gym. There is no new hardware, no cabling and no visit needed, and it works whether or not your site has cameras.
We will walk one of your sites through it and tell you where the stickers earn their place first.